Question 1

Am I able to edit an eCard after I have saved it?

Accepted Answer

Yes, you can edit your eCards once you’ve saved them. Simply create an eCard, save it and then access them in ‘Your Account’ > ‘Your eCards’.

Question 2

Are Christmas eCards good for businesses?

Accepted Answer

Yes. Companies often use Christmas eCards to thank clients and employees, as they can be branded, personalized, and sent in bulk instantly.

Question 3

Are Christmas Greeting eCards good for businesses?

Accepted Answer

Absolutely. Christmas greeting eCards for business help companies thank clients, celebrate employees, and strengthen professional relationships during the holidays.

Question 4

Are customized eCards worth it?

Accepted Answer

Absolutely! Investing in custom holiday eCards is a smart choice for businesses looking to make a memorable impression. Customized eCards allow you to reflect your brand&#8217;s identity, ensuring your message resonates with recipients. They not only foster stronger connections with clients and employees but also show that you value your relationships, ultimately enhancing your brand’s reputation. So yes, the little extra effort you put into customization can lead to significant rewards!

Question 5

Are eCards eco-friendly?

Accepted Answer

Yes. Save the planet one small step at a time!
Going paperless wherever possible is very important, as it directly helps to prevent deforestation. So, by opting for an eCard – you’re safeguarding our planet’s trees! Go paperless in any way possible, starting with our fantastic eCard service.
If you have any questions or would like to speak to a member of our team, please don’t hesitate to reach out to us here.

Question 6

Are eCards safe?

Accepted Answer

Yes, our eCards are safe. You are not downloading anything and the entire process is web-based on a secure platform. You also do not have to share any data with us.

Question 7

Are holiday eCards still as popular as ever?

Accepted Answer

Absolutely! Holiday eCards are more popular than ever, especially in the corporate world. As businesses continue to embrace digital solutions, corporate holiday eCards have become a go-to for companies looking to send warm wishes in a modern, efficient, and eco-friendly way. Plus, with customization options and interactive elements, holiday eCards bring a fresh, engaging touch to seasonal greetings!

Question 8

Are there any ongoing costs after purchase?

Accepted Answer

The cost covers the full customization and standard hosting of your game for the holiday season until 31st January.

Question 9

Are Xmas eCards cheaper than traditional Christmas cards?

Accepted Answer

Yes. With Xmas eCards, you save on printing and postage costs, making them much more budget-friendly—especially if sending to large groups.

Question 10

Can any business send a holiday eCard with eCard Shack?

Accepted Answer

Absolutely! At eCard Shack, we make it easy for any business—big or small—to send holiday eCards that spread seasonal cheer. Our platform is designed to help companies create beautiful, professional, and customizable corporate holiday eCards that make a lasting impression on clients, partners, and employees alike. Whether you’re a startup or a well-established brand, you can send a high-quality holiday eCard that reflects your business’s unique style and spirit!

Question 11

Can I add my logo and staff photos to a video Christmas card?

Accepted Answer

Choosing our Premium eCard option comes with a wide range of benefits. These include:

Dedicated designers that’ll spend time making your eCard perfect.
Further customisation options depending on which option you choose.
Completion in just a matter of days.
Being able to include your own holiday messaging.
User-supplied content opportunities depending on which option you choose.
Being able to include your own company logo.
Inclusion of photos and videos (dependent on the eCard option you choose) so that you’re able to thank both clients and contacts from your entire team.
Inclusion of names or faces or the celebration of company events throughout the year through pictures.
Send to an unlimited number of recipients
Host the finished ecard video on your own website or upload to social media websites

To find out more about what our premium eCard collection includes, please don’t hesitate to reach out to a member of our team here.

Question 12

Can I add my logo to my eCards?

Accepted Answer

Yes, you can add your own logo to your eCard. You can do this in step two of the customization process.
If you need further help with resizing or positioning your logo, you can contact us for support via live chat or via email at: support@ecardshack.com.

Question 13

Can I create a custom eCard using my own picture?

Accepted Answer

Yes, you can add your logo or a small picture to our standard ecards using the eCard builder. However if you want to use a larger image or photo then this would be a bespoke, custom project, so you would need to contact us to discuss your requirements. We would then provide a quote for producing your eCard.

Question 14

Can I edit my eCard after purchasing it?

Accepted Answer

Yes, once you’ve purchased your eCard it will still be available for editing in Your Account > Your eCards.

Question 15

Can I personalize my Christmas Greeting eCard?

Accepted Answer

Yes! Our Christmas greeting ecards can be customized with your own message, logo, signature, or even a photo, making each greeting unique.

Question 16

Can I schedule Christmas Greeting Cards ahead of time?

Accepted Answer

Yes. Many platforms let you schedule your Christmas greeting eCards so they arrive exactly when you want, whether that’s Christmas Eve, Christmas Day, or earlier.

Question 17

Can I send a business Christmas eCard via email?

Accepted Answer

Absolutely! All our business Christmas eCards are designed to be easily sent via email. Once you’ve created your Christmas eCard, simply download the file and attach it to your email, or use the link option if you prefer. It&#8217;s a quick, convenient, and professional way to spread holiday cheer directly to your clients&#8217; inboxes!

Question 18

Can I send an eCard via Messenger?

Accepted Answer

Yes! All of our eCards work perfectly with Messenger, along with all other mobile messaging services. Once your eCard is ready to send, you can just copy the link to your eCard from Your Account, which you then send your contacts. It’s as easy as that.
If you have any questions or require additional information on how to send an eCard via Messenger, please reach out to a member of our friendly team here.

Question 19

Can I send an eCard via Slack?

Accepted Answer

Yes, you can absolutely send your eCard through Slack. All of our eCards are fully optimised and easy to send on mobile devices and/or messaging apps. Simply send the link to your eCard, (which we’ll provide to you) to your recipients.
If you would like more information on how to send an eCard via Slack, please get in touch with a member of our team here.

Question 20

Can I send an eCard via text?

Accepted Answer

Yes. At eCard Shack, all of our ecards are optimised for mobile devices and other messaging services – including text messaging.
All you need to do is send the link (you can get this from Your Account ) to your eCard to your chosen recipients.
If you have any questions on how to send an eCard via text message, please contact us at support@ecardshack.com or reach us here.

Question 21

Can I send charity eCards through eCard Shack

Accepted Answer

While you can definitely create a beautiful charity eCard with eCard Shack, you’ll need to handle the sending yourself. Our platform makes it easy to design and personalize your charity eCards with your message and logo, but once it’s ready, you can send it through your own preferred email system or social media platform to ensure it reaches your recipients directly.

Question 22

Can I send eCards on Snapchat?

Accepted Answer

Absolutely! Elevate your Snapchat game with our stunning eCards. Forget static images – make a lasting impression with dynamic, eye-catching visuals. Our Premium and Bespoke eCards are designed for easy sharing and maximum impact on Snapchat, bringing your messages to life with animation and sound.
Why choose our eCards for Snapchat?

Optimized for Snapchat: Our Bespoke eCards can be created in both landscape and portrait orientations to ensure your eCard looks its best and aligns perfectly with Snapchat&#8217;s vertical layout.
Maximum impact: Capture attention with animated visuals and sound.
Easy sharing: Share your eCard directly to Snapchat with just a few clicks.
Customization: Choose from a range of pre-designed Premium eCards (landscape only) or create a completely unique Bespoke eCard tailored to your needs (with portrait orientation available).

Want to maximize your impact on Snapchat?
Our Bespoke eCards offer complete creative control. You can:

Personalize your message: Add text, logos, and branding.
Include music: Choose a soundtrack that fits your message.
Optimize for mobile: Ensure your eCard looks perfect on any screen.

Ready to create a Snapchat eCard that truly stands out? Contact us today to discuss your vision!

Question 23

Can I send my eCards with our own email marketing platform?

Accepted Answer

Yes, if you prefer to use your own email platform (Mailchimp, Brevo, Constant Contact etc) to send the emails, this should work just as seamlessly as sending the email yourself.
Once you have designed and saved your eCard on eCard Shack, the following instructions will help you get the images and links you need to add into your email marketing platform.
We have three different methods for achieving this, feel free to choose that one that suits you best:
1. Copy and Paste your eCard

Go to the ‘Your eCards’ page in your account
Click the ‘How to Send’ button next to your chosen ecard
Click the &#8220;Copy eCard&#8221; button to copy the image and link to your ecard
You can now paste this directly into a new email that you have created in your email marketing platform

2. Download your eCard Graphic

Go to the ‘Your eCards’ page in your account
Click the ‘How to Send’ button next to your chosen ecard
Click the &#8220;Download as Graphic&#8221; button which will download the image to your device
You can then upload this to your email marketing platform
To get the link to your eCard, click the &#8220;Copy link to eCard&#8221; button
Finally add the image and link to a new email

3. Import/Copy ecard HTML
If your email marketing platform supports the ability to import/paste HTML you can now download this as follows:

Go to the ‘Your eCards’ page in your account
Click the ‘How to Send’ button next to your chosen ecard
Click the &#8220;Download template&#8221; button which will download a simple HTML file to your device
You can now either import this into your chosen email platform or you can just copy the HTML from the file and paste it straight into the HTML editor of a new email.

Note: Don&#8217;t forget to add some personalised greeting text to your email.
Email Marketing Platform Specific Help

Constant Contact &#8211; Build an Email with the HTML editor
MailChimp &#8211; Import custom HTML
Brevo &#8211; Import custom HTML
HubSpot &#8211; Custom HTML Email
Klaviyo &#8211; Import custom HTML
Campaign Monitor &#8211; Import custom HTML

Contact our team if you need any help with the above instructions &#8211; Contact Us.

Question 24

Can I still make Christmas eCards personal?

Accepted Answer

Absolutely. You can add names, custom messages, company logos, or even family photos to make your online Christmas card unique and meaningful.

Question 25

Can I use eCards in my Instagram Reels?

Accepted Answer

Absolutely! Our eCards are perfect for Instagram Reels. Stand out with eye-catching, animated eCards that bring your message to life. Both our Premium and Bespoke eCards are designed for easy sharing and come in full HD, ideal for a high-quality Reels experience.
Why choose our eCards for Reels?

Optimized for Reels: We offer both landscape and portrait orientations to ensure your eCard looks amazing and fits perfectly within Instagram&#8217;s feed.
Maximum impact: Capture attention with vibrant animations and sound.
Easy sharing: Share your eCard directly to Reels in seconds.
Customization: Choose from a range of pre-designed Premium eCards (landscape) or create a truly unique Bespoke eCard tailored to your needs (with portrait orientation available).

Want to create engaging Reels?
Our Bespoke eCards offer complete creative control. You can:

Personalize your message: Add text, logos, branding, and calls to action.
Include trending audio: Choose a popular song or sound effect.
Optimize for mobile: Ensure your eCard looks perfect on any screen.

Ready to create an Instagram Reel that gets noticed? Contact us today to discuss your vision!

Question 26

Can I use eCards on TikTok?

Accepted Answer

Yes! Our eCards are perfect for TikTok. Stand out with eye-catching, animated eCards that bring your message to life. Both our Premium and Bespoke eCards are designed for easy sharing and come in full HD landscape video, ideal for a high-quality TikTok experience.
Why choose our eCards for TikTok?

Optimized for TikTok: We offer both landscape and portrait orientations to ensure your eCard looks amazing and fits perfectly within TikTok&#8217;s feed.
Maximum impact: Capture attention with vibrant animations and sound.
Easy sharing: Share your eCard directly to TikTok in seconds.
Customization: Choose from a range of pre-designed Premium eCards (landscape) or create a truly unique Bespoke eCard tailored to your needs (with portrait orientation available).

Want to create viral TikTok eCards?
Our Bespoke eCards offer complete creative control. You can:

Personalize your message: Add text, logos, branding, and calls to action.
Include trending audio: Choose a popular song or sound effect.
Optimize for mobile: Ensure your eCard looks perfect on any screen.

Ready to create a TikTok eCard that gets noticed? Contact us today to discuss your vision!

Question 27

Can my company pay by invoice instead of credit card?

Accepted Answer

Yes, absolutely. We understand that many corporate finance teams require payment via invoice or Purchase Order (PO). We offer this option for all orders totaling over £500 GBP or $700 USD.
How do I request an invoice order? Please do not complete the standard checkout process. Instead, email our corporate team at support@ecardshack.com with details of the package and ecard ID you wish to purchase.
What information do I need to provide? To set up your invoice order quickly, please include:

The name of the package/plan you want and associated ecard ID

Your full company name and billing address.

Your company Purchase Order (PO) number (if mandatory for your finance team).

The email address of the person managing the design (if different from the billing contact).

When will I get access to my eCard account? We understand shipping deadlines are tight. Once we have verified your company details and accepted your order, we will manually activate your account so you can start sending immediately. We will then email the PDF invoice to your finance department for payment.
What are your payment terms? Our standard payment terms for invoice orders are Net 15 days from the invoice date. We accept payment via bank transfer (BACS/Wire). Our full bank details for both GBP and USD accounts will be clearly provided on the invoice.

Question 28

Can these games be played on mobile?

Accepted Answer

Yes! All our games are built using HTML5 and are fully optimized for seamless play on smartphones, tablets, and desktops.

Question 29

Can we add music when we are designing our own eCards?

Accepted Answer

Yes, you can! When you design an eCard with eCard Shack, adding music is one of the customization options available to make your card even more memorable. Our platform allows you to easily choose and incorporate festive tunes or corporate-friendly background music while you design eCards, adding that extra touch of holiday cheer or sophistication. Music can truly elevate your eCard, making it a delightful experience for your recipients!

Question 30

Can you add animation to your charity Christmas eCards?

Accepted Answer

Yes, you can! At eCard Shack, we offer the option to add animation to your charity eCards, making them more engaging and memorable. Animated charity eCards are a fantastic way to capture attention and spread festive cheer while supporting a good cause. Just let us know what you’re looking for, and we’ll help bring your eCard to life!

Question 31

Can you host my eCard for me?

Accepted Answer

Yes! All eCards available from eCard Shack are hosted free of charge on our website. This means you don&#8217;t need to worry about any technical setup or hosting fees. Simply choose your eCard, personalize it, and send it – we take care of the rest. Your recipients will be able to view your eCard directly through a link we provide.

Question 32

Can you send an eCard out via social media channels?

Accepted Answer

You can easily send eCards through popular social media channels like TikTok, Instagram Reels, and Snapchat. These platforms provide a fun and engaging way to share your holiday greetings or special messages with friends, clients, and followers. They are a fun and modern way to spread joy while keeping your communications fresh and engaging!

Question 33

Can you send an ecard via LinkedIn?

Accepted Answer

eCard Shack eCards work perfectly with LinkedIn, letting you share festive greetings with your professional connections! Here&#8217;s how easy it is:

Share on Your Feed:

Head over to your LinkedIn profile and create a new post.
Upload the eCard image.
Write a holiday message for your connections.
Click &#8220;Post&#8221; to share your eCard with your network.

Send a Direct Message:

Go to the profile of the person you want to send the eCard to.
Click &#8220;Message&#8221; to start a new conversation.
Upload the eCard image.
Include a personal note with your eCard.
Click &#8220;Send&#8221; to deliver your festive greeting.

Remember to keep your message professional and choose an eCard design that suits LinkedIn&#8217;s environment. Happy Holidays!

Question 34

Can you send my eCards out on my behalf?

Accepted Answer

Yes, absolutely! Our &#8220;Design & We Send&#8221; package is our recommended and most popular option, designed to do exactly that.
When you choose this full-service package, you get access to our all-in-one sending platform. It’s the easiest and most powerful way to deliver your ecards, allowing you to:

✅ Save Time & Effort: Simply upload your contact list, and our automated platform handles all the technical work of sending.
✅ Personalize Your Message: Easily add each recipient&#8217;s name to your greeting for a personal touch.
✅ Schedule in Advance: Prepare your campaign now and set it to deliver on the perfect day and time.
✅ Ensure Professional Delivery: We use a world-class delivery engine to give your ecards the best chance of landing in the inbox.

To use this option, simply select the &#8220;Design & We Send&#8221; package when you are choosing your service.
Note: When purchasing our sending service along with an Unlimited eCard package, please note that the sending capacity is capped at 20,000 unique recipient emails. This ensures optimal delivery rates and service quality during peak holiday periods. If your mailing list exceeds this amount, please Contact Us for a custom enterprise solution.
Of course, if you still prefer hands-on control, our &#8220;Design & Send Yourself&#8221; option is always available.

Question 35

Can you show us how to send an eCard to our clients?

Accepted Answer

Sending eCards to your clients is a breeze with eCard Shack. To send eCards, simply follow these steps:
Create Your eCard: First, design your eCard using our user-friendly tools. You can choose from various templates or create your own from scratch.
Download or Share: Once your eCard is ready, you can either download it directly or opt to share the link directly.
How to Send an eCard: If you&#8217;re sending via email, just open your email client, attach the downloaded eCard (or direct link), add your clients&#8217; addresses, and hit send. Alternatively, if you’re using an email marketing service, you can upload your eCard directly into your campaign. And voilà! Your festive greetings are on their way to spreading joy!

Question 36

Can your digital holiday eCards have multiple recipients?

Accepted Answer

Absolutely! Our digital Christmas cards can be sent to multiple recipients with ease using your own trusted email system or social media. Just choose your favorite design, personalize your message, and let the holiday spirit flow to everyone on your list!

Question 37

Do I have to pay for my eCard before I can save it?

Accepted Answer

No, you don’t have to pay for your eCard before saving it. You can create and save eCards in your eCard Shack account completely free of charge until you’re ready to send. Don’t forget that if you need any support with your design, we’re here to help!

Question 38

Do I have to use your Email Distribution service to send my eCards?

Accepted Answer

No, not at all. You can always choose to send the eCards yourself (&#8220;Self-Distribution&#8221;). This service is offered purely as a convenient, time-saving option for customers who prefer us to handle the technical side of delivery.

Question 39

Do recipients need special software to open my Christmas Greetings eCard?

Accepted Answer

No. Your online Christmas card can be viewed instantly in any email or web browser—no downloads required.

Question 40

Do recipients need to download anything to view Xmas eCards?

Accepted Answer

No. online Christmas cards open directly in any email or browser—no special software required.

Question 41

Do the eCards work on all devices, including mobile?

Accepted Answer

Yes, all of our eCard designs will open and play on whatever device your recipient uses to open your email. PC, smartphone or tablet, our eCards are compatible with each of them.

Question 42

Do you have any new Christmas eCard designs this year?

Accepted Answer

Yes we do! This year we&#8217;ve added over 40 new Christmas eCard designs for you to choose from.

Question 43

Do you offer a referral program?

Accepted Answer

Yes! At eCard Shack, we reward our loyal clients for their trust and for spreading the word. Our referral program makes it simple for you to connect your professional network with our corporate ecard solutions and earn a tangible reward when they make their first purchase.
Find out more here.

Question 44

Do you offer animated eCards?

Accepted Answer

Yes, we offer animated Christmas eCards as part of our premium eCard service! These vibrant and eye-catching video eCards add a dynamic touch to your holiday greetings, making them stand out in your recipients&#8217; inboxes. Perfect for spreading festive cheer, our animated options ensure your message is both engaging and memorable!

Question 45

Do you offer custom holiday eCards?

Accepted Answer

Absolutely! At eCard Shack, we specialize in creating custom holiday eCards to suit your business needs. Whether you want to add your logo, choose specific colors, or incorporate a unique message, we can help design customised e-cards that reflect your brand perfectly. Our team will work with you to make sure your holiday greetings stand out and leave a lasting impression on your recipients.

Question 46

Do you offer holiday ecards for businesses?

Accepted Answer

Absolutely! At eCard Shack, we specialize in business holiday eCards that are designed specifically for professional use. Our holiday business eCards are perfect for sending seasonal greetings to clients, partners, and employees alike, combining festive cheer with a polished, corporate touch. With customizable options and a variety of designs, our eCards make it easy for businesses to send thoughtful holiday messages that leave a lasting impression.

Question 47

Do you offer personalized ecards?

Accepted Answer

Yes, we do offer personalized eCards at eCard Shack. You can easily personalize your eCards to reflect your brand&#8217;s unique style and message. Add your logo, customize the greeting, choose your colors, and even include a personal message to make your bespoke eCards truly one-of-a-kind. It’s a great way to connect with clients and make a memorable impression!

Question 48

Do you offer Thanksgiving eCards?

Accepted Answer

Yes, we do. We provide a wide selection of professionally designed Thanksgiving eCards that you can personalise with your own message, branding, or logo. They’re a quick, eco-friendly, and thoughtful way to send seasonal greetings to your customers, colleagues, or loved ones.

Question 49

Do you sell electronic holiday cards?

Accepted Answer

Yes, we offer a large selection of electronic holiday cards. Our collection includes a variety of digital Christmas cards that are perfect for sending warm holiday wishes to clients, employees, friends, and family. With beautiful designs and customizable options, you can easily create the perfect card to spread festive cheer without the hassle of traditional cards.

Question 50

Do you send Christmas ecards out for customers?

Accepted Answer

Yes, absolutely! Our recommended &#8220;Design & We Send&#8221; package gives you access to our powerful sending platform.
It&#8217;s the easiest way to deliver your ecards and allows you to:

Save time with our automated platform.
Personalize messages with recipient names.
Schedule your send for the perfect date.

Simply select the &#8220;Design & We Send&#8221; option when building your ecard to use this service. Of course, you can always choose our &#8220;Design & Send Yourself&#8221; package if you prefer hands-on control.
Note: When purchasing our sending service along with an Unlimited eCard package, please note that the sending capacity is capped at 20,000 unique recipient emails. This ensures optimal delivery rates and service quality during peak holiday periods. If your mailing list exceeds this amount, please Contact Us for a custom enterprise solution.

Question 51

Do your business holiday eCards include music?

Accepted Answer

Yes, many of our business holiday eCards come with the option to add festive music, adding an extra touch of holiday spirit to your greeting! Whether you’re looking for a cheerful jingle or something more subtle, we have music options to suit the tone of your holiday business eCard. It&#8217;s a great way to make your digital greeting stand out and bring a smile to your recipients’ faces.

Question 52

Email Distribution Service: Can I personalize the eCard greeting with the recipient&#8217;s name?

Accepted Answer

Yes, personalization is a powerful feature available exclusively when you purchase our optional Email Distribution Service.
Our sending platform is what allows us to automatically replace tags (like [Name]) with the correct data from your list. This feature will not work if you choose the &#8216;Self-Distribution&#8217; method, as standard email clients like Outlook or Gmail cannot process these tags.
To use personalization, prepare your contact list with two columns: one for the email address and one for the name.
Important: You must only upload the recipient&#8217;s first name into the name column. Our system uses the exact text you provide. For example:

If you upload &#8220;Sarah&#8220;, the greeting will correctly read: &#8220;Dear Sarah,&#8221;

If you upload &#8220;Sarah Jones&#8220;, the greeting will incorrectly read: &#8220;Dear Sarah Jones,&#8221;
What happens if a name is missing for some contacts in my list?
Our system is designed to handle this gracefully. When you set up your personalized greeting, you can also define a &#8220;fallback&#8221; or default greeting (for example, &#8220;Hello,&#8221; or &#8220;Dear Colleague,&#8221;).
This default greeting will be used automatically for any contact in your list that is missing a first name. This ensures that no one receives an awkward or empty greeting like &#8220;Dear ,&#8221;, giving you a professional result every time.

Question 53

Email Distribution Service: Can you guarantee 100% delivery?

Accepted Answer

No, and no email provider can guarantee 100% delivery.
However, we take deliverability extremely seriously. That&#8217;s why we have partnered with Mailgun, one of the largest and most trusted email delivery platforms in the world. They are industry leaders who successfully handle over 400 billion emails every year for companies across the globe.
Partnering with them ensures your eCards are sent with best-in-class technology designed for high deliverability. Even so, some factors still remain outside of our control which can prevent an email from reaching an inbox.

Question 54

Email Distribution Service: What are my legal responsibilities for my contact list?

Accepted Answer

This is the most important part of using the service. You are legally responsible for the contact list you provide. By using the service, you confirm that:

You have the necessary permission or consent to email every person on your list.
Your list complies with all relevant data protection laws, such as UK GDPR and the Privacy and Electronic Communications Regulations (PECR).

This ensures that emails are not sent as unsolicited spam and protects both you and us.

Question 55

Email Distribution Service: What email address will my eCards be sent from, and where do replies go?

Accepted Answer

This is a key part of how our service ensures high deliverability.

From Address: To comply with anti-spam regulations and best practices (like email authentication), all eCards sent via our distribution service originate from our dedicated, trusted domain. Your recipients will see the email as coming from us, on your behalf.

Reply-To Address: You have full control over where the replies are sent. You will be able to set your own email address (e.g., your.name@yourcompany.com) as the &#8220;Reply-To&#8221; address.

This means that if a recipient clicks &#8220;Reply&#8221; on the eCard, their response will be sent directly to your personal or business inbox, ensuring you never miss a message.

Question 56

How are Bespoke eCards different from Premium?

Accepted Answer

Our Premium Christmas eCards are based on a range of fantastic templates that include animated effects so that our design team can bring the eCard to life.
Our Bespoke eCards, however, are entirely focused on your ideas and is completely unique! Each eCard is edited by one of our dedicated designers with your own personal messaging, imagery – and of course, company branding. Your vision can be brought to life!
Our Premium and Bespoke eCards, come with unlimited contacts you can send your eCard out to at no additional cost. Plus, you can also send a video file that you (or your recipient) can post on social media or host on your website!
If you would like more information on what makes our bespoke eCards different, a member of our team would be happy to discuss this with you. Please feel free to reach out to us here

Question 57

How are premium eCards different?

Accepted Answer

Our Create Your Own Christmas eCards are based on a professional image template that includes a range of animated effects so that you can bring the ecard to life.
Our Premium eCards, however, are entirely animation-focused. Each eCard is completely unique and edited by one of our dedicated designers with your own personal messaging, imagery – and of course, company branding.
With our Premium eCard, you will also have unlimited contacts you can send your eCard out to at no additional cost. Plus, you can also send a video file that you (or your recipient) can post on social media!
If you would like more information on what makes our premium eCards different, a member of our team would be happy to discuss this with you. Please feel free to reach out to us here.

Question 58

How do eCards work?

Accepted Answer

eCards work just like a regular greeting card, but the entire process—from design to sending—is done instantly online. You can send your premium ecard via email, message, or integrate it into your own marketing platform. This process is highly efficient, saving time and printing costs.
To see how easy the process truly is, why not start designing your own ecard today? If you are managing a large-scale greeting campaign, explore our powerful corporate ecard solutions for full details on enterprise distribution.

Question 59

How do I create an eCard?

Accepted Answer

Creating an eCard is not as difficult as you may think. Here at eCard Shack, you can create your own eCard entirely from scratch in just four simple steps. These include:

Choose the design: Preview, then select a high-quality design with animation for the front and inside pages of your business ecard. You’ll be able to choose from our extensive portfolio.
Add your message: Customise your eCards for business however you want. For example, you’ll be able to add your logo, pick your font and colour, insert live web links, and much more. You can pick from some suggested messages or enter your own for a fully personalise eCard.
Add your music: We have a great selection of seasonal music tracks for you to choose from. From carols and classic Christmas tunes to contemporary and upbeat, we guarantee that you’ll find the perfect track to go with your eCard. Alternatively, you can also have no music if you prefer.
Send your eCard: Share your design with colleagues. Pay online and then simply copy your eCards into an email to send out.

If you would like more information on how to create an eCard, drop us an email at support@ecardshack.com or reach us here.

Question 60

How do I pay for our holiday eCards?

Accepted Answer

You can pay for your eCards by accessing ‘Your Account’ > ‘Your eCards’, and then simply click ‘Purchase Your eCard’ on the card you wish to place an order for.
Then, you’ll be guided through the payment process. Payment is made via a secure payment gateway and we accept all major credit cards.

Question 61

How do I send the game to my clients/team?

Accepted Answer

We provide you with a unique, secure link to the game. You can easily include this link in your corporate emails, newsletters, or even social media posts.

Question 62

How do you make an eCard?

Accepted Answer

Making an eCard with eCard Shack is easy and straightforward and our intuitive platform makes it easy to design eCards that reflect your brand and holiday spirit. To design an eCard, simply choose a template from our vast collection, which includes options for all styles and occasions. Customize the card by adding your preferred text, company logo, colors, and even music if you’d like. Once you&#8217;re happy with your creation, it&#8217;s ready to be shared with your clients or team!

Question 63

How does the Email Distribution Service work?

Accepted Answer

The process gives you full control over when your eCards are sent. Here are the steps:

Design Your eCard: First, create your perfect eCard using our design tools. 
Select the &#8220;Design & We Send&#8221; package at checkout. 
Upload Your Contact List: Provide us with your list of recipients. Our system will then perform its automatic validation checks to clean the list. 
Review the Validation Report: You will be shown a summary of the validation results, so you can see the final, clean list of contacts who will receive your eCard. 
Approve and Schedule Your Send: Your eCards will not be sent automatically. Once you are happy with the list, you have full control to:

Send Immediately: Approve the send to begin delivery right away.
Schedule for Later: Choose a specific future date and time for your eCards to be delivered, giving you perfect timing for your campaign.

Question 64

How does the pricing of our eCards work?

Accepted Answer

Each of our eCard products has price structures to suit your needs. From our completely Bespoke eCard Videos, our range of Premium eCards and the cheapest option, Create Your Own eCard &#8211; we have the right design, at the right price for you
Making adjustments, such as adding extra signatures, can carry a small fee that is added to your final bill once you’re happy with the product. You can learn more about adding extras to your eCards by contacting us at: support@ecardshack.com

Corporate Christmas eCard FAQs

Email Distribution Service: What are my legal responsibilities for my contact list?

Email Distribution Service: What email address will my eCards be sent from, and where do replies go?

Do I have to use your Email Distribution service to send my eCards?

How does the Email Distribution Service work?

What is email list validation and why do you do it?

What is the Email Distribution Service?

What tips do you have for a better email delivery?

Do recipients need to download anything to view Xmas eCards?

Are Christmas eCards good for businesses?

Can I still make Christmas eCards personal?

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