Christmas eCard FAQs

Want to know more about our business Christmas eCard range? Ready to learn about our bespoke eCard offering? We’ve got you covered with our eCard FAQs.

eCards allow for a quicker and cost-effective option of connecting with those you care most about. Buying and creating an eCard is done in one simple online process that takes no time at all.

Christmas eCards can be designed well in advance of being sent, and you will also have the option to edit your eCard right up until the date of sending.

Another great reason to switch to using eCards is that it won’t take up staff hours (unlike traditional paper cards) in relation to signing and sending your eCard out. Plus, it’s much more environmentally friendly.

If you have any questions on eCards and/or would like to know more, please don’t hesitate to contact our friendly team at eCard Shack here.

An eCard is similar to a standard greeting card. The main difference is that it’s created and sent online instead of paper.

When you opt for an eCard, you have much more control and say over everything involved with your card. You can personalise their appearance, messaging, and add your own imagery. You don’t have that choice with paper cards.

eCards are also cost-effective and they save a huge amount of time. If you send out paper cards, then you will be aware of the cost and the time needed to sign them. eCards can be sent whenever you want the recipient to receive them – all together and instantly.

If you have any queries on eCards or you would like to talk to someone about our eCards, please don’t hesitate to contact our friendly team at eCard Shack here.

Our premium eCards put you and your team at the heart of your message, along with the ability to choose from different animation features and other customisation options.

In some cases, our premium eCard collection can be customised even further if you would like, but this will depend on the change.

Depending on what you choose, some of our eCards contain opportunities for user-supplied content. This could include anything from photos of your team, custom messaging, and/or your own company logos.

To view our collection of premium eCards, please visit our dedicated page here. If you require more information about premium ecards, please contact us here.

Choosing our premium eCard option comes with a wide range of benefits. These include:

  • Dedicated designers that’ll spend time making your eCard perfect.
  • Further customisation options depending on which option you choose.
  • Completion in just a matter of days.
  • Being able to include your own holiday messaging.
  • User-supplied content opportunities depending on which option you choose.
  • Being able to include your own company logo.
  • Inclusion of photos and videos (dependent on the eCard option you choose) so that you’re able to thank both clients and contacts from your entire team.
  • Inclusion of names or faces or the celebration of company events throughout the year through pictures.

To find out more about what our premium eCard collection includes, please don’t hesitate to reach out to a member of our team here.

This will entirely depend on the option you choose. There can be a range of prices for eCards, and we’re the same at eCard Shack.

Our prices vary based on the number of recipients you want to send your eCards to, along with any additional touches you want to make.

Our create your own eCards are sent in easy to understand amounts suitable for small or large business needs. An optional extra of signatures is also available.

It is a one time payment and you may purchase more if you feel the need to do so.


Go to our Price Page for more information on all our service costs.


Our Premium eCards have two price points to reflect the complexity of the design process, we have many in our range to dazzle and impress.

The Bespoke option is truly unique and as such will have to be discussed. Please get in touch with us and we would be happy to go through your options and ideas and give you a quote.

Contact us here.

Each of our eCard products has price structures to suit your needs. From our completely Bespoke eCard Videos, our range of Premium eCards and the cheapest option, Create Your Own eCard – we have the right design, at the right price for you

Making adjustments, such as adding extra signatures, can carry a small fee that is added to your final bill once you’re happy with the product. You can learn more about adding extras to your eCards by contacting us at:

Once you’ve finished creating and customising your ecard, you are ready to send it out to your recipients.

Once you’ve created your ecard and saved it in your eCard Shack account, you can test send your ecard to colleagues or yourself. In addition to getting feedback, this allows you to familiarise yourself with the sending process.

You can then send your ecards on our platform or your own, including email and Messenger.

To find out more, head to our ‘How to send eCards’ page.

You can pay for your eCards by accessing ‘Your Account’ > ‘Your eCards’, and then simply click ‘Purchase Your eCard’ on the card you wish to place an order for.

Then, you’ll be guided through the payment process. Payment is made via a secure payment gateway and we accept all major credit cards.

Creating an eCard is not as difficult as you may think. Here at eCard Shack, you can create your own eCard entirely from scratch in just four simple steps. These include:

  1. Choose the design: Preview, then select a high-quality design with animation for the front and background pages of your business ecard. You’ll be able to choose from our extensive portfolio.
  2. Add your message: Customise your eCards for business however you want. For example, you’ll be able to add your logo, select animations, insert live web links, and much more. You can fully personalise your eCard message.
  3. Add your music: We have dozens of great seasonal music tracks for you to choose from. From carols and classic Christmas tunes to contemporary and upbeat, we guarantee that you’ll find the perfect track to go with your eCard. Alternatively, you can also have no music if you prefer.

Send your eCard: Share your design with colleagues. Pay online and then simply copy your eCards into an email to send out.

If you would like more information on how to create an eCard, drop us an email at or reach us here.

To add your signatures to your eCard, scan and email your signatures to us at along with the relevant eCard ID. You can find your ID by clicking on ‘Your Account’ and then ‘Your eCards’. We’ll then size, position and add the signatures to your eCard appropriately.

Adding multiple signatures does carry a small fee that is added to your final bill once you’re happy with the product. Please ensure signatures are written and provided in strong pen on a clear (usually white) background. We generally recommend a maximum of eight signatures per eCard, but please contact us if you require more than this.

eCards work just like a regular card, but the completion and sending process is done online. Your eCard can be edited right up to the date of sending and you will also be sent a test eCard to make sure you’re happy with how it looks.

You can send an eCard by email, in Messenger, WhatsApp, and/or on your own email platform to all devices. All of our eCards are fully optimised for mobile devices.

If you would like to know more about how our eCards work, please contact a member of our team here.

Our standard Christmas eCards are based on a professional image template that includes a wide range of animated effects so that you can bring the ecard to life.

Our premium eCards, however, are entirely animation-focused. Each eCard is completely unique and edited by one of our dedicated designers with your own personal messaging, imagery – and of course, company branding.

With our premium eCard, you will also have unlimited contacts you can send your eCard out to at no additional cost. Plus, you can also send a video file that you (or your recipient) can post on social media!

If you would like more information on what makes our premium eCards different, a member of our team would be happy to discuss this with you. Please feel free to reach out to us here.

Yes, all of our eCard designs will open and play on whatever device your recipient uses to open your email. PC, smartphone or tablet, our eCards are compatible with each of them.

No, you don’t have to pay for your eCard before saving it. You can create and save eCards in your eCard Shack account completely free of charge until you’re ready to send. Don’t forget that if you need any support with your design, we’re here to help!

We do not offer this service, we recommend sending your eCards yourself- it is an easy, safe and quick process using your own favoured systems or apps. Rather than rely on a third party, send straight from the most trusted source – your own email!

For information about sending eCards try this page here.

If you would prefer to speak to someone about this, please don’t hesitate to contact us here.

Yes, if you prefer to use your own email platform to send the emails, this should work just as seamlessly as sending the email yourself. There should be no extra requirements to do this.

Here’s how to send an eCard from an email marketing platform:

Sending your eCard from a third-party email marketing platform, such as Mail Chimp, should be approached in exactly the same way as sending standard emails.

Once you have designed and saved your eCard on eCard Shack, the following instructions will help you get the images and links you need to add into your email marketing platform.

  1. Go to the ‘Your eCards’ page in your account
  2. Click the ‘Send Test Preview’ or ‘Send Your eCard’ button next to your chosen ecard
  3. Copy your eCard thumbnail image and link
  4. Use the ‘Click Here to Copy Your eCard’ button to copy the thumbnail image and link to your ecard
  5. You can now paste this directly into a new email that you have created on your email marketing platform

Alternatively, you can download a copy of your eCard thumbnail image:

  1. Either right-click (for Windows) or two-finger click (for Mac) the image of your eCard and select ‘Save Image As’
  2. You can then upload this into the image library of your email marketing platform

To get the link to your eCard, either right-click (for Windows) or two-finger click (for Mac) the image of your eCard and select ‘Copy Link Address’.

Yes, absolutely. Our eCards work brilliantly on mobile, and all of them can be sent via WhatsApp. Once your eCard is ready to send, we will then provide you with a link directly to your eCard which can then be sent to your contacts.

For WhatsApp, you’ll need to be sure to have them as contacts, or there is a risk they may not receive your eCard.

If you would like more information or require any assistance on how to send an eCard via WhatsApp, please contact us here.

Yes. At eCard Shack, all of our ecards are optimised for all mobile devices and other messaging services – including text messaging.

All you need to do is send the link (we will provide this to you) to your eCard to your chosen recipients.

If you have any questions on how to send an eCard via text message, please contact us at or reach us here.

Yes, you can absolutely send your eCard through Slack. All of our eCards are fully optimised and easy to send on mobile devices and/or messaging apps. Simply send the link to your eCard, (which we’ll provide to you) to your recipients.

If you would like more information on how to send an eCard via Slack, please get in touch with a member of our team here.

Yes! All of our eCards work perfectly with Messenger, along with all other mobile messaging services. Once your eCard is ready to send, we’ll provide you with the link to your eCard, which you then send your contacts. It’s as easy as that.

If you have any questions or require additional information on how to send an eCard via Messenger, please reach out to a member of our friendly team here.

Yes, once you’ve purchased your eCard it will still be available for editing in Your Account > Your eCards.

Yes, you can create an eCard with your own picture. This would be a bespoke, custom project, so you would need to contact us to discuss your requirements. We would then provide a quote for producing your eCard.

Yes, you can add your own logo to your eCard. You can do this in step two of the customization process.

If you need further help with resizing or positioning your logo, you can contact us for support via live chat or via email at:


Yes, our eCards are safe. You are not downloading anything and the entire process is web-based on a secure platform. You don’t have to share any data with us.


Yes. Save the planet one small step at a time!

Going paperless wherever possible is very important, as it directly helps to prevent deforestation. So, by opting for an eCard – you’re safeguarding our planet’s trees! Go paperless in any way possible, starting with our fantastic eCard service.

If you have any questions or would like to speak to a member of our team, please don’t hesitate to reach out to us here.

Yes, you can edit your eCards once you’ve saved them. Simply access them in ‘Your Account’ > ‘Your eCards’.